SHIPPING & RETURNS

WE AT CECELIA, ARE DEDICATED TO THE HIGHEST STANDARDS OF QUALITY. MANY OF OUR PRODUCTS ARE VINTAGE, PRE-DISTRESSED, AND HANDMADE, ENSURING THAT EACH PIECE IS ONE OF A KIND WITH ITS OWN SUBTLE NUANCES

PLEASE NOTE THAT RETURNS OR EXCHANGES WITHOUT PROPER DOCUMENTATION, PACKAGING, AND/OR MATERIALS CANNOT BE ACCOMMODATED. CECELIA DOES NOT ACCEPT ANY WORN OR DAMAGED PRODUCTS AS RETURNS.

Refund policy

For your convenience, we offer our customers the option to return eligible products within 30 days of purchase.

Certain products are non-returnable (including, but not limited to, “Final Sale” items, international orders, and all collaborative products).

Final Sale Items include sale items, hats, underwear/hosiery, suits, and Cecelia Originals.

Domestic U.S. Returns

To begin the process of returning your eligible order, please email us at Ceceliaofficial@icloud.com

You will then be prompted to select your item(s) for return and instantly generate your return shipping label.

For U.S. returns, customers will be granted an online gift card equal to the amount paid for the item(s) returned, minus an $75 restocking fee. Original shipping cost will not be reimbursed.